How to Approve an RFI?

Purpose:

To learn how an approver can review, take action, and approve an RFI (Request for Inspection) in livSYT.

Step-by-Step Instructions:

1. Open the RFI section

 - On the Home Page, click on RFI.

 - Go to the Open section and select the RFI you want to review.



2. Review the RFI details

- The raised RFI will appear under the Open tab.

- Select the RFI to view its details.

3. Raise defects if needed

- If you find issues, you can raise a Defect:

- Either in individual checklist items, or

- By clicking on the Raise Defect button at the top.



4. Check the RFI log

- Click on the Log section to view the RFI’s timeline, including date and time stamps.



5. Take action on the RFI

- Based on the inspection results, you can Approve, Reject, or Resubmit the RFI.

- You can also make the RFI Actionable and set a Due Date if further work is required.



Tips & Best Practices:

- Always check the checklist items carefully before approving to make sure the work matches site quality.

- If something looks incomplete or wrong, use the Raise Defect option instead of rejecting the whole RFI.

- Check the Log section to see when and by whom the RFI was created or updated.

- Add clear comments when rejecting or resubmitting an RFI, so the team knows what to fix.

- Only mark the RFI as Actionable when some action or follow-up is required from another user.

- Approve the RFI only when you are fully satisfied with the inspection and supporting attachments.

- For any issues, contact LivSYT Support.

Related Resources:

How to raise an RFI?